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ID# 000602

Care Coach- Palm Beach County

Palm Beach, FL 33480
United States
Application Closing Date
Experience Required
Degree Required
Employment Type
Work Schedule
Heavy Travel

Job Description

Humana is currently seeking Licensed RNs, Licensed LPNs, and Social Workers to join their growing team as Care Coaches. To be considered, you must live within Palm Beach County, Florida.

The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.


● Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel (Currently telephonic support until Covid19 restrictions are lifted).
● assesses and evaluates member's needs and requirements in order to establish a member specific care plan and coordinates services
● Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being by assessing their care needs
● Planning and implementing interventions to meet those needs
● Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
● Guides members/families towards resources appropriate for their care
● Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract

Job Requirements

Care Coaches shall meet one of the following qualifications:

-Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
-Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
-Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience

-Prior experience with Medicare & Medicaid recipients
-Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
-AHCA Fingerprint Required.
-This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
-This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
-Ability to work Monday-Friday (8:30am-5:00pm)

Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required